I'm part of a Family membership, and logged into my account. Why can't I get to the member pages (e.g. Sign up for Members Showcase Concert, buy tickets at reduces prices, volunteer for the festival etc.)?

A:

A membership, even a Family membership, is associated with only one account on the website. To access any membership benefits, you must be logged into the account of the membership holder. If you have your own account, separate from the membership holder, you won't have access to member benefits when you're logged into your own account. If you need further help, email the webmaster using our “Webmaster” link at the bottom of all our web pages. 


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